Help Center

*eg. domain setup, transfer domain

Getting Started

New to domains and hosting? Start here! Find easy steps, helpful tips, and quick answers to get your website online.

Announcements

Stay updated with our latest news, offers, and service updates. Find important announcements here.

Account / Billing

Manage your account, billing details, and payment options. View invoices, update information, and explore payment methods.

Technical

Technical Support & Troubleshooting. Find solutions to your domain and hosting issues here. DNS, server errors, website problems, and more.

Search at popular topics.

Quickly find answers to your most common domain and hosting questions. Explore popular topics like website setup, domain transfer, email setup, and more.

Hosting Plans

How do I get started with web hosting?

Getting started with web hosting is easy! Learn how to choose the right hosting plan, register a domain name, and set up your website. Our step-by-step guide will walk you through the process. Discover essential tips and best practices for a successful online presence.

What is difference for each plan?

Understand the key differences between our hosting plans. Compare features, resources, and pricing for shared hosting, VPS, and dedicated servers. Find the perfect plan to match your website's needs and budget.

What kind of web hosting do I need?

Confused about hosting options? Find the perfect plan for your website. Learn about shared, VPS, dedicated, and managed hosting.

Why do I need domain name?

A domain name is your website's unique address on the internet. It's how visitors find you online. Think of it as your business's online storefront. Having a domain name makes your website professional, memorable, and easy to share. It also helps establish your online identity and build credibility.

What my website protected from hackers?

Discover how our robust security features safeguard your website from threats like hacking, malware, and DDoS attacks. Learn about firewalls, SSL certificates, and regular backups. Protect your online presence with confidence.

How do I backup my website?

Protect your website from data loss with our easy-to-follow guide. Learn how to create regular backups, choose the right backup solution, and restore your website in case of emergencies. Ensure your website's safety and peace of mind with our comprehensive backup tips.

DNS and Domains

What is a domain name?

A domain name is your website's unique address on the internet.

What is DNS?

DNS translates domain names into IP addresses, allowing computers to find websites.

How long does it take to register a domain?

Domain registration usually takes a few minutes to a few days.

Can I transfer my domain to another registrar?

Yes, you can transfer your domain to another registrar, but it might take a few days.

What is a domain name privacy?

Domain privacy protects your personal information from being publicly displayed.

How do I manage my domain name?

You can manage your domain name through your domain registrar's control panel.

SSL and Security

What is an SSL Certificate?

An SSL certificate encrypts data transferred between a website and a visitor's browser, ensuring secure communication.

Why is an SSL Certificate important?

An SSL certificate builds trust with your website visitors, protects sensitive data, and improves your website's search engine ranking.

How do I install an SSL certificate?

Most hosting control panels offer easy SSL installation options. You can also contact your hosting provider for assistance.

What is the difference between an SSL and HTTPS?

SSL is the technology, while HTTPS is the protocol used for secure communication. HTTPS indicates a website is using SSL.

What is a domain validation (DV) SSL certificate?

A DV SSL certificate verifies domain ownership and provides basic encryption.

How long is an SSL certificate valid?

SSL certificates typically have a validity period of one or two years.

Website Builder

What is a website builder?

A website builder is a user-friendly tool that helps you create a website without coding knowledge. It provides templates, drag-and-drop features, and hosting./p>

How do I choose a website builder?

Consider your needs, budget, and technical skills. Compare features, pricing, customer support, and user reviews.

Can I use a website builder for an online store?

Yes, many website builders offer e-commerce features like product listings, shopping carts, and payment gateways.

What kind of support is available for website builders?

Most builders offer customer support through email, live chat, or phone. Some have knowledge bases or tutorials.

Can I use my own domain with a website builder?

Yes, you can usually connect your own domain to a website built with a builder.

Is it possible to create a mobile-friendly website with a builder?

Yes, most modern website builders prioritize mobile responsiveness. They automatically adjust your site for different screen sizes.

Still not finding what you're looking for?